Privacy Policy

Who we are

Stonewick Home Services ("Stonewick", "we") helps homeowners in the Greater Toronto Area with basement waterproofing and related services. Questions about this policy can be sent to [email protected].

What we collect

When you call, text, or send our form, we may collect:

• Your name, phone number, email address (if you provide it) and street address or neighbourhood
• Details about your basement problem and how urgent it is
• Whether you own the home
• Photos you choose to send us by text

How we use it

We use your information only to respond to your request: to contact you, understand the problem and arrange an on-site assessment and quote. We don't sell your information or use it for unrelated marketing.

Who we share it with

We share your details with the waterproofing professional who carries out your assessment and any work you agree to, so they can contact you and quote the job. We don't share it with anyone else unless the law requires it.

Service providers

Form submissions are delivered to our email through a third-party form service, this site loads fonts from Google Fonts, and we use Google Ads tags to measure when someone who clicked one of our ads calls us or sends the form. These providers may process technical data such as your IP address to deliver their service.

How long we keep it

We keep your information only as long as needed to handle your request and any follow-up, then delete it.

Your choices

You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to us contacting you, by emailing [email protected].

Changes

If we change this policy, we'll update the date at the top of this page.